Privacy policy

This privacy policy has been created to inform our customers and visitors about how FAFCO Surplus by Sun Water Fun LLC (“we,” “us,” or “our”) collects, uses, and protects your Personally Identifiable Information PII) when you use our website, services, or make purchases.

PII, as defined by U.S. privacy law, is information that can be used on its own or with other information to identify, contact, or locate an individual.  Please read this policy carefully to understand our practices regarding your personal information. 

What Personal Information We Collect

When you interact with our website, you may be asked to provide personal information, including but not limited to:
●Name
●Email address
●Mailing address
●Phone number
●Payment information (credit/debit card details)
●Other information relevant to your orders or support requests

We collect this information when you:

●Register on our site
●Place an order
●Submit a support ticket or inquiry
●Provide feedback on products or services
●Participate in surveys or promotions

How We Use Your Information

We may use the information we collect in the following ways:

●To personalize your experience and show products or content that match your interests ●To improve our website, products, and services ●To respond to customer service requests efficiently ●To process transactions quickly and securely ●To request feedback, ratings, or reviews via email, SMS, or other channels ●To follow up on inquiries or communications

How We Protect Your Information

Your privacy and security are important to us.  We implement the following measures:

●Regular website security scans for vulnerabilities
●Malware scanning ●Storage of personal information behind secure networks with restricted access ●Encryption of sensitive information (e.g., payment data) using Secure Socket Layer (SSL) technology
●Secure processing of transactions through trusted gateway providers; we do not store payment information on our servers

Cookies

We use cookies to enhance your experience on our site. Cookies are small files that help us:

●Remember and process items in your shopping cart ●Understand your preferences based on past activity ●Compile aggregate data about site traffic and interactions

You can choose to disable cookies in your browser settings; however, some features may not function correctly if cookies are turned off. You will still be able to place orders without cookies.

Third-Party Disclosure

We do not sell, trade, or otherwise share your PII with outside parties, except:

●With trusted service providers (e.g., website hosting, payment processors) who agree to keep your information confidential
●When required by law, to enforce site policies, or to protect the rights, property, or safety of our company or others

Non-personally identifiable information may be shared with third parties for marketing, analytics, or improvement purposes.

Third-Party Links

Our website may include links to other websites. We do not control these third-party sites and are not responsible for their privacy practices.

Google

We currently do not use Google AdSense but may do so in the future. For more information on Google’s advertising practices, visit: Google Advertising Principles.

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires commercial websites to post a clear privacy policy. In accordance with CalOPPA:

●Users can visit our site anonymously ●Our privacy policy is linked prominently on our homepage and other significant pages
●The policy includes the word “Privacy” for easy identification

Changes to This Privacy Policy

We reserve the right to update this privacy policy. Changes will be posted:

●On our Privacy Policy page

Access or Update Your Personal Information

You may update or correct your personal information by contacting us at:

Email: Info@FAFCOSurplus.com